Order Management
Solentris’ Order Management system represents the pinnacle of order processing. Our many decades of expertise is readily apparent in the design of our flexible and feature-rich order management modules. Users and managers will discover clean interfaces, well designed and logical processes and a system that can support organizations that require high data entry volumes combined with continual product data entry validation and detailed reporting. Add in Solentris’ purposely built Internet and cloud computing design and you also have a system that can be utilized by your in-house customer service department, personnel in other departments or locations, your sales teams and even your customers.
All of your users, no matter what their role in your organization will benefit from the combination of superior reporting, automated and user-managed inventory control, as well as the most easy to learn and efficient order entry module ever created.
Benefits:
- Cloud computing means that your users in any geographic location can be entering and processing orders into the same single system. Orders entered from outside your office can be held for approval before they can be shipped.
- Take control of your order bank through the use of enhanced inventory and order management processes. Reserve inventory against orders, schedule and control your shipping departments and ensure that the right customers get their shipments at the exact times that they want it.
- All users work with real time data.
- Virtual Managers keep your users notified of important developments and issues related to your Customers’ Orders.
- Reduce costs by permitting key customers to access their account info, place their own orders and review inventory. Automatically Email Order Confirmations and Invoices direct from Solentris.
Highlights:
- The Virtual Manager monitors order processing activity, credit issues and inventory status. Learn more:
- Multiple versions of order entry supported including line-based, pre-defined worksheets and order forms. Learn more:
- Order Entry supports product sizes, colours, models, and types through an innovative interface that reports inventory levels by variation, combined with multiple required dates. Learn more:
- Supports multiple warehouses for fulfillment, and multiple order required dates for order processing.
- Inventory can be reserved for orders and Solentris can apply order status rules to allocate inventory automatically.
- Supports price grids at the product, product category and customer level.
- Supports custom messages and special shipping instructions.
- Solentris logs all changes to orders – from who and when it was entered, through any changes to shipping and invoicing.
Did you know?
Solentris has a very powerful and fully integrated Direct Shipping module? Now, when you enter customer orders into Solentris you can auto-create the Purchase Order to your vendor. If the Purchase needs to change, users only need to update the Purchase Order and Solentris will automatically update the customer order as well.
Other Important Features:
Order Entry:
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Order Maintenance:
- Solentris will automatically apply critical checks to customer orders based on credit standing, inventory availability and required dates.
- Credit department rules can be applied to automatically hold or release orders for fulfillment or block orders from being entered.
- Orders can be partially shipped and create immediate backorder, or can be placed on hold until 100% fill rates are achieved.
- Orders can be marked “For Approval” before being released for fulfillment.
- Orders can be batched together to aid in fulfillment activities in warehouse.
- Users can track order status, fill rates, late orders, credit held orders, order due dates and more via Virtual Manager screens
